Last updated: 15.09.2024
1. Introduction
DFS Global OÜ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
2. Information We Collect
2.1. Personal Information
We may collect personally identifiable information ("Personal Information") such as:
Name
Email address
Contact number
Billing and payment information
Company name and address
2.2. Usage Data
We may collect information on how the Services are accessed and used ("Usage Data"), including:
IP address
Browser type and version
Pages visited
Time and date of visits
Time spent on pages
2.3. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our Services and store certain information.
3. How We Use Your Information
We use the collected data for various purposes:
To provide and maintain our Services
To process transactions and send related information
To communicate with you
To provide customer support
To monitor and analyze usage and trends to improve user experience
To enforce our Terms and Conditions
To comply with legal obligations
4. Legal Basis for Processing Personal Data
We process Personal Information based on the following legal grounds:
Consent: You have given us permission to process your Personal Information.
Contract: Processing is necessary for the performance of a contract with you.
Legal Obligations: Processing is necessary to comply with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Services.
5. Data Retention
We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain Usage Data for internal analysis purposes.
6. Data Transfer
Your information, including Personal Information, may be transferred to and maintained on servers located outside of your state, province, or country where data protection laws may differ.
7. Disclosure of Data
7.1. Business Transactions
If DFS Global is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.
7.2. Legal Requirements
We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities.
7.3. Service Providers
We may employ third-party companies to facilitate our Services. These third parties have access to your Personal Information only to perform these tasks on our behalf.
8. Security of Data
We take reasonable measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure.
9. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
Access: You have the right to request copies of your Personal Information.
Rectification: You have the right to request that we correct any inaccurate information.
Erasure: You have the right to request that we delete your Personal Information under certain conditions.
Restriction: You have the right to request that we restrict the processing of your Personal Information.
Portability: You have the right to receive your Personal Information in a structured, commonly used format.
Objection: You have the right to object to our processing of your Personal Information.
Withdraw Consent: You have the right to withdraw your consent at any time.
To exercise these rights, please contact us at info @ dfsglobal.net
10. Cookies and Tracking Technologies
10.1. What Are Cookies
Cookies are small files stored on your device that contain data related to a website.
10.2. How We Use Cookies
We use cookies to:
Enhance user experience
Remember user preferences
Analyze usage patterns
10.3. Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
11. Third-Party Service Providers
We may use third-party Service Providers to monitor and analyze the use of our Services, such as:
Analytics Providers
Payment Processors
Communication Platforms
12. Links to Other Sites
Our Services may contain links to external websites. We are not responsible for the privacy practices of these sites.
13. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from anyone under 18.
14. International Data Transfers
If you are accessing our Services from outside the European Economic Area (EEA), please be aware that your information may be transferred to, stored, and processed in the EEA.
15. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Changes will be effective upon posting to the Website. We encourage you to review this Privacy Policy periodically.